FAQ

Contact Us: 

For questions or concerns, please contact us at help@glitterheartco.com

General Questions:

  • Where are you located? We are located in Cape Coral, FL.
  • Do you offer order pick ups? Yes, we offer local pick ups. For local pick up, select the "local pick up" option at check out.
  • Do you have a storefront to shop at in person? We currently do not have a storefront to shop at in person. 
  • Is your glitter cosmetic safe? Yes, all of our glitter is cosmetic grade.

Shipping Information:

  • How long does it take an order to ship? All orders are processed and shipped out within 1-2 business days. Please note that processing times may increase during busier seasons.
  • Do you offer free shipping? All US orders over $75.00 receive free priority shipping.
  • Priority shipping is insured and will be replaced in the event of a lost, damaged or stolen package.
  • First Class packages do not include insurance and will not be replaced in the event of a lost, damaged or stolen package.

Refunds and Exchanges:

Due to COVID19, all sales are final. We are currently not accepting refunds or exchanges. 

Wholesale Inquiries:

For wholesale inquiries, please contact us at wholesale@glitterheartco.com

 

Shop Pay Installments Disclosure:

Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.