FAQ

Contact Us:

For questions or concerns, please contact us at help@glitterheartco.com

General Questions:

Where are you located? We are located in Cape Coral, FL.
Do you offer order pick ups? Yes, we offer local pick ups. For local pick up, select the "local pick up" option at check out.
Do you have a storefront to shop at in person? We currently do not have a storefront to shop at in person.
Is your glitter cosmetic safe? Yes, all of our glitter is cosmetic grade.

Shipping Information:

How long does it take an order to ship? All orders are processed and shipped out within 1-2 business days. Please note that processing times may increase during busier seasons.
Do you offer free shipping? All US orders over $75.00 receive free priority shipping.
Priority shipping is insured and will be replaced in the event of a lost, damaged or stolen package.
First Class packages do not include insurance and will not be replaced in the event of a lost, damaged or stolen package.

Refunds and Exchanges:

Due to COVID19, all sales are final. We are currently not accepting refunds or exchanges.

Wholesale Inquiries:

For wholesale inquiries, please contact us at wholesale@glitterheartco.com

Shop Pay Installments Disclosure:

Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.